At OrgSpring we do one thing, and we do it well – Websites. In fact, we don’t even call them websites, we call them Web Destinations – because they work as your organization’s online home, helping you with everything from advertising and marketing, to donations and donor management.
We know you’ve got better things to do than spending time updating your site, installing plugins, and running backups. That’s why we support our sites fully, even after they’re delivered, so you can spend time on what matters, growing your organization. Previously, we asked that you not send us email directly to staff because those emails could not be tracked through the lifecycle of a ticket. We asked that you use a support ticketing system that required unique login and the creation of tickets. That allowed us to keep track of all your submitted tickets (more than 500 of them last year alone). But some partners told us the system was too cumbersome to use when actually submitting the tickets. The New OrgSpring Support Now, we've made